Contact Us FAQ

1. What are the phone numbers for PARCS Superstores?

Salem Kubota: (304) 782-4111. Salem New Holland/Can-Am: (304) 782-1000. Morgantown Kubota: (304) 379-4333. PARCS Motorsports Morgantown: (304) 370-3101.

2. What are the addresses of PARCS locations?

87 Wiseman Run, Salem, WV 26426; 14 Tunnel Hill Dr, Salem, WV 26426; 2000 Mid Atlantic Dr, Morgantown, WV 26508; and 5400 Gateway Dr, Morgantown, WV 26501.

3. What are PARCS Superstores' hours?

Salem Kubota, Salem New Holland/Can-Am, and Morgantown Kubota are open Monday–Friday 9:00 a.m.–5:00 p.m. and Saturday 9:00 a.m.–1:00 p.m. PARCS Motorsports Morgantown (5400 Gateway Dr) is open Monday–Friday 9:00 a.m.–5:00 p.m. and Saturday 9:00 a.m.–2:00 p.m. All locations are closed Sunday.

4. Is PARCS open on Sunday?

No. All PARCS locations are closed on Sunday.

5. What are your holiday hours?

PARCS is closed on New Year's Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving, and Christmas. On all other holidays, we keep regular hours.

6. Can I email PARCS?

Yes. Email us at info@parcs.com.

7. Can I text PARCS?

Yes. PARCS departments can be reached by text. Call your location for the department's text number.

8. Is PARCS on Facebook?

Yes. Follow PARCS at facebook.com/PARCSMotorsports for new arrivals, promotions, and events.

9. Is PARCS on Instagram?

Yes. Follow PARCS on Instagram for new arrivals, promotions, and events.

10. How do I get directions to a PARCS store?

Each location on the parcs.com Locations page has a Directions link that opens Google Maps.

11. Is there a PARCS location near Clarksburg or Bridgeport, WV?

Yes. Our two Salem stores are a short drive west of Clarksburg and Bridgeport on U.S. Route 50.

12. Which PARCS store is closest to Fairmont, WV?

Fairmont customers are close to both our Morgantown stores to the north and our Salem stores to the southwest.

13. Which PARCS store is closest to Deep Creek or Oakland, MD?

Our Morgantown locations are the closest PARCS stores to Deep Creek Lake and Oakland, MD, via I-68.

14. Is there a PARCS near Pittsburgh or Uniontown, PA?

Our Morgantown stores, just off I-79 and I-68, are the nearest PARCS locations for Pittsburgh and Uniontown-area customers.

15. Which PARCS store is closest to Parkersburg or Marietta, OH?

Our Salem stores on U.S. Route 50 are the closest PARCS locations to Parkersburg and Marietta.

16. Which PARCS store is closest to Buckhannon, Elkins, or Weston?

Our Salem stores are the closest PARCS locations for Buckhannon, Elkins, Weston, and Flatwoods customers.

17. Does PARCS have a store in Clarksburg?

No. PARCS's corporate office is in Clarksburg, but there is no retail store there. The nearest PARCS stores are our two Salem locations.

18. Does PARCS have locations in Bridgeport or Summersville?

No. PARCS Superstores does not have locations in Bridgeport or Summersville. Our four locations are in Salem and Morgantown, WV.

19. Is PARCS Motorsports the same company as PARCS Superstores?

Yes. PARCS Motorsports Morgantown at 5400 Gateway Drive is part of PARCS Superstores.

20. Is "Parcs Equipment Superstores" the same as PARCS Superstores?

Yes. Parcs Equipment Superstores, PARCS Motorsports, and PARCS Superstores are all the same family-owned dealership group.

21. What does PARCS stand for?

PARCS stands for the family names behind the business: Pete, Anna, Renee, Chris, and Sander.

22. How do I reach the sales, service, or parts department?

Call the location nearest you and ask for sales, service, or parts.

23. How do I contact a manager about a concern?

Call the phone number for the location you dealt with and ask to speak with a manager.

24. Can I send a message through the website?

Yes. Use the Contact Us form at parcs.com and a team member will follow up.

25. How quickly will I hear back after submitting a form?

PARCS responds to website messages within 24 hours.

26. Where can I read customer reviews?

Read testimonials on the Customer Testimonials page at parcs.com, or see our Google reviews for each location.

27. How can I leave a review?

Search for your PARCS location on Google and click "Write a review." We appreciate your feedback.

28. Is PARCS hiring?

Yes. Check out the Careers page on parcs.com for current openings.

29. Does PARCS have a corporate office or mailing address?

Yes. The PARCS Superstores corporate office is at 2307 Davisson Run Road, Suite 101, Clarksburg, WV 26301.

30. Does PARCS host open houses or events?

Yes. Follow PARCS on Facebook for event updates.

31. Can I sign up for PARCS emails or text alerts?

Yes. PARCS offers email and text alerts. Ask at any location to sign up.

32. How do I request a sponsorship or donation?

Email sponsorship and donation requests to info@parcs.com.

33. Do I need an appointment to shop?

No. Walk-ins are welcome during business hours. Calling ahead helps make sure the unit you want is on site.

34. Where can I get my trade-in appraised?

Start online with Value Your Trade at parcs.com, then bring your unit to any PARCS location for a final appraisal.

35. What forms of payment does PARCS accept?

PARCS accepts cash, credit cards, checks, ACH, and buy now, pay later financing.

36. How does PARCS protect my personal information?

See the Privacy Policy linked at the bottom of parcs.com for details on how we collect and use information.

37. What if I have a problem with the website?

Call your nearest PARCS location and we'll help you directly.

38. How can I reach PARCS after hours?

Send us a message on Facebook and we'll respond as soon as possible.

39. Is PARCS a family business?

Yes. PARCS Superstores is family-owned and operated and serves West Virginia and neighboring states.

40. Does PARCS have a Better Business Bureau rating?

Parcs Equipment Superstores is listed with the BBB with an A+ rating.

41. Which PARCS number should I call for Kubota?

Call Salem Kubota at (304) 782-4111 or Morgantown Kubota at (304) 379-4333.

42. Which PARCS number should I call for New Holland or Can-Am?

For New Holland, call PARCS Salem at (304) 782-1000. For Can-Am, call PARCS Salem at (304) 782-1000 or PARCS Motorsports Morgantown at (304) 370-3101.

43. Which PARCS number should I call for Polaris or Slingshot?

Call PARCS Motorsports Morgantown at (304) 370-3101.

44. Does PARCS serve customers in Ohio?

Yes. PARCS serves southeastern Ohio customers, including the Marietta area.

45. Does PARCS serve customers in Maryland?

Yes. PARCS serves western Maryland, including Oakland and Deep Creek Lake.

46. Does PARCS serve customers in Pennsylvania?

Yes. PARCS serves southwestern Pennsylvania, including Uniontown and the greater Pittsburgh area.

47. Is there parking for trucks and trailers?

Yes. All PARCS locations have parking for trucks and trailers.

48. What is the PARCS Superstores slogan?

"Work Hard. Play Harder. PARCS."

49. How do I find the PARCS location nearest me?

Visit parcs.com/locations to see all four stores with addresses, phone numbers, hours, and directions.